CANCUN
Discover Advantage Program
If you'reconcierge, travel agent, or tourism professional Looking to elevate your service, Grupo RosaNegra's Advantage Program is your exclusive access to a network of Restaurants, BeachClubs, Nightclubs and Events, where each recommendation becomes a memorable experience for your clients and a tangible reward for you!
members advantage network in cancun: connect with grupo rosanegra
TUTORIAL VIDEOS
Do you want to master all the features of our app? We invite you to watch our video tutorials for a detailed understanding of how to use the app. These tutorials are designed to guide you step-by-step, ensuring that you take full advantage of the features and benefits we offer.
Application for membership in the program
How to receive payment of your commissions
How to make restaurant reservations
Reservations with Group menu
Share videos on your social networks
Share your personalized QR for reservations
Benefits and efficiency at every step
By joining the Advantage Program from RosaNegra Group and downloading our app, you'll gain access to a platform designed to maximize your efficiency and benefits:
kultura - ancient roots, organic passion:
our new restaurant in cancun
Proudly presenting 'Kultura by Athinagoras Kostakos' in Cancun. This restaurant is a tribute to creativity and excellence, where the freshest and most natural ingredients transform into culinary masterpieces. Inspired by ancient Greco-Roman recipes, award-winning chef Athinagoras Kostakos reinvents tradition with a modern and sustainable touch, where each dish is a celebration of Mediterranean flavors.
THE BEST CULINARY CONCEPTS IN THE WORLD
frequent questions
How and when do I receive my commissions?
The consumption cut will be weekly, from Monday to Sunday. Commissions will be paid on Friday or Monday of the immediately following week to consumption.
Can anyone be affiliated with the program?
No, employees, former employees and family members of Grupo RosaNegra employees cannot be members.
What happens if there is no availability for the reservation I want to make?
The app will provide you with alternative schedule options or suggest other branches with availability.
How do I ensure my commission is processed correctly?
It is your responsibility to ensure that the reservation information is accurate and complete, so that your commission is delivered in a timely manner. Make sure you select the correct branch, date and time.
What is the initial commission for reservations?
The initial commission is 10% of the client's total consumption before taxes and not including the tip.
Is it necessary to have a Mercado Pago account to receive my commissions?
Yes, a Mercado Pago account is required to receive your commissions. If you already have an account with Mercado Libre, you automatically have one with Mercado Pago; otherwise, you can easily and free of charge create one with Mercado Pago. This account can be linked to your regular bank for instant and free transfers, thus functioning as a personal account or as a link to your bank. Quick and easy online process, taking approximately 5 minutes. For more information: https://www.mercadopago.com.mx/
Can I credit my commissions to a third party?
Yes, you can transfer your income to a third party with a Mercado Pago account, remaining under your exclusive responsibility.
What should I do if my validation in the app is done with a passport?
If you are using your passport for validation, you must take a photo of the front of your passport and upload it as a second image. This ensures that your ID is verified correctly and facilitates the validation process in the app.
What do I do if I can't use my cell phone at work to access the app?
If you can't use your cell phone during work, don't worry. We have a PC version of the Advantage Program app. You can easily access it by visitinghttps://wr-app.wellet.cloud/. This version offers you all the functionalities of the mobile app, ensuring that you can manage your reservations and commissions without problems.
Can I use the Advantage Program by Grupo RosaNegra app on an iPad or Tablet?
Yes, the same Advantage Program by Grupo RosaNegra app that you use on your cell phone is fully functional on iPad or Tablet devices. This offers you the flexibility to manage your reservations and commissions from the device of your choice, facilitating access and convenience of use on different screen sizes.
Can I share my account on multiple devices simultaneously?
Yes, you can share your account with other coworkers and the same user can be open on different devices simultaneously. This facilitates collaboration and efficiency in work teams, allowing several team members to manage reservations and supervise commissions at the same time.
How long does it take to validate my membership request in the app?
You can make reservations from the moment you apply for membership. Formal validation of applications is usually answered within 24 hours of the request.
How does the process work if I receive my commission in the form of gift certificates?
If you choose to receive your commission in gift certificates, you must continue using the app to upload reservations. Your Public Relations (PR) will deliver gift certificates to you as usual. The value of these certificates will be reflected in your account balance in the app, ensuring that you have a clear and up-to-date record of your commissions.
Can I make changes to the branch, date and time of a reservation through the app?
At the moment, it is not possible to make changes to the branch, date and time of a reservation directly through the app. If you need to make any changes, you must cancel the existing reservation and make a new one. However, we are working on this functionality and plan to activate it by March.
What is the limit of people for the reservations that I can make through the app?
Reservations made through the Advantage Program by Grupo RosaNegra app can be for a maximum of up to 20 people. If you need to make a reservation for a larger group, you must contact your Public Relations (PR), who will offer you the different options available to handle large group reservations.
What are the operating hours of the app to make reservations?
The Advantage Program by Grupo RosaNegra app is open from 9am to 1am Cancun time. If you make a reservation outside of these hours, it will be confirmed the next day through the app.
Address
Blvb. Kukulkan Km 15, Hotel Zone 77500 Cancún, Q.R.
Phone
+52 (998) 1738 691